Privacy Policy for Janya Users & Subscribers

This Privacy Policy discloses the privacy practices for your use of the online platform accessible at

This Policy applies to the  website and all corresponding domains, subdomains, web pages and websites associated therewith (collectively, the “Website”) and cloud playout solution (collectively, with the Website, the “Services”). This Privacy Policy only governs the Services and does not apply offline. This Privacy Policy does not alter the terms of any other agreement that you may have with us. By accessing or using the Services, you agree to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not access the Services, please do not use/access this Website or provide your information to Janya.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to the terms of this Privacy Policy.

We will review this Privacy Policy from time to time to make sure it is up-to-date. To make sure you are aware of any changes, please review this Privacy Policy periodically. If you are our registered user, we will notify you before we make changes to this Privacy Policy and give you the opportunity to review the revised Privacy Policy before you choose to continue using our Services.

By Personal Data, we mean your registered google email id (Gmail ID), name, and mobile number.

Please keep in mind that when you provide information to us via third-party sites or platforms (for example, registration or sign up using social media login the information we collect is through those third-party sites linked with our applications and is covered by this Privacy Policy, however the information third-party sites or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party sites or platforms will not apply to our use of the information we have collected directly through our platform or through such third party platforms. Please also keep in observance that our platform and applications may contain links to other platforms not owned or controlled by us and we are not responsible for the privacy practices of those platform. We encourage you to be aware when you leave our platform, Website or applications; read the privacy policies of other platform that may collect your Personal Data.

Collection of information

We collect your Personal Data when you register with us, when you express an interest in obtaining information about us or our products and services, when you otherwise contact us.

We will only collect your Personal Data if we have a proper reason for doing so, including but not limited to (i) to comply with our legal and regulatory obligations; or (ii), for the performance of our contract with you; (iii)to take steps at your request before entering into a contract; (iv) for our legitimate interests or those of a third party; or (v) where you have given consent. A legitimate interest is when we have a business or commercial reason to use your Personal Data, so long as this is not overridden by your own rights and interests. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity).

Our primary goal in collecting your Personal Data and other personal information is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services that most likely meet your needs and to customize our Website to make your experience safer and easier. We also use your Personal Identifiable Information together with other Personally Non-Identifiable Information to help us better understand our users and to improve the content and functionality of our Website and Services. The information we learn from you helps us personalize and continually improve your experience at our Website. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.

When you visit our Website, we may collect a variety of information that you will voluntarily provide to us via one of our contact forms, via a chat or phone session (Personal Identifying Information), such as:

  1. Contact Information, such as name, google mailing address (Gmail), phone number;
  2. Permission to manage post on Janya ;
  3. Permission to access your Youtube video account and/or your Facebook account.

We collect information about you and your use of our Website and Services, your interactions with us as well as information regarding your computer or other device used to access our Website and Services).

Your controls and choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of Personal Data. In accordance with applicable law, your controls and choices may include:

Managing Your Information

You can access and update Personal Data through your account settings. If you have chosen to connect your Janya account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your account settings. You are responsible for keeping your Personal Data up-to-dated. Janya will send you periodic reminders via e-mail to maintain the accuracy of your Personal Data.

We normally provide data access/update/rectification services for free but reserve the right to charge a reasonable fee if data subject request is unfounded or excessive in character.

Rectification of Inaccurate or Incomplete Information

You can ask us to correct inaccurate or incomplete Personal Data concerning you (this refers to such information which you cannot update yourself within your Janya account) by sending us an e-mail.

Data Access and Portability

In some jurisdictions, applicable law may entitle you to request copies of your Personal Data collected, stored or retained by us. You may also be entitled to request copies of Personal Data that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

We may retain some of your Personal Data as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a Janya account for fraud or safety reasons, we may retain certain information from that Janya account to prevent that User from opening a new Janya account in the future.

We may retain and use your Personal Data to the extent necessary to comply with our legal obligations. For example, Janya may keep some of your information for tax, legal reporting and auditing obligations.

Information you have shared with others (e.g., reviews, forum postings) may continue to be publicly visible on the Website, even after your Janya account is cancelled/deleted.However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database.

Since we maintain the Website to protect from accidental or malicious loss and destruction, residual copies of your Personal Data may not be removed from our backup systems for a limited period of time.

Personal Data subject can request their right to erasure by contacting Janya through customer support or email refer contact section for details.

Data Retention and Erasure

We retain your Personal Data as long as necessary for the performance of the contract between you and us to comply with our legal obligations. If you no longer want us to use your Personal Data, then you can request that we erase your Personal Data and close your Janya account. Please note that if your request for the erasure of your Personal Data; right to erasure will not be applicable under below conditions:

  1. for exercising the right of freedom of expression and information;
  2. for compliance with a legal obligation which requires processing by e applicable law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authorityvested in the controller;
  3. for reasons of public interest in the area of public health;
  4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes;
  5. For the establishment, exercise or defence of legal claims.
Objection to Processing

Where your Personal Data is processed for direct marketing purposes, you may, at any time ask Janya to cease processing your data for these direct marketing purposes by sending an e-mail to us.

Lodging Complaints

You have the right to lodge complaints about the data processing activities carried out by Janya before the competent data protection authorities. You can lodge a complaint with our data protection officer or with the Supervisory authority. Details of the supervisory authority can be obtained by contacting our DPO.

Please be aware that if you do not allow us to collect Personal Data from you, we may not be able to deliver certain experiences, products, and Services to you, and some of our Services may not be able to take account of your interests and preferences. If collection of Personal Data is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific Personal Data about you that we process or retain, and your rights regarding that Personal Data, please contact our customer support team.

Withdrawal of Consent

You may withdraw your consent for the collection, use and/or disclosure of your Personal Data in our possession or control by submitting a request on our support e-mail or using the chat functionality or by directly contacting our support team (see Contact Us section). We will process your request within a reasonable time from when the request was made, and thereafter not process your Personal Data as per your request.

Usage and retention of information

We use the Personal Data and other personal information (a) where it is necessary to deliver the Services you have requested, and/or (b) where it is necessary to exercise or comply with legal rights or obligations or for normal business purposes of the kind set out in this Privacy Policy. We will use your Personal Data and other personal information to provide, analyse, administer and improve our Services, to provide you with a personalized experience on our Website (especially, by offering you services that is best suited for you), to contact you about your account and our services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

Janya and other platforms

Janya is made available on social networking and similar such platforms. In case you follow Janya on any such platforms, please judge before posting in these social networking and similar such platforms or sharing your personal information with others. Be aware that any personal information you submit there will be governed by privacy policies of such social networking and similar such platforms and Janya will not be responsible and/or liable for the same.

For customers in Europe

We transfer your Personal Data and other personal information from the European Economic Area and Switzerland to India. By submitting your data and/or using our Services, you consent to the transfer, storing, and processing of your Personal Data and other personal information in India.


We shall try to take all precautions to protect the Personal Data and other personal information online. We will try to protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We have standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres and information access authorization controls. Only user passwords are encrypted and stored because generally users use the same password on multiple sites, to prevent any kind of theft, piracy or unauthorised access. If you believe your account has been abused or hacked, please contact us by sending us an email at .

We do not sell, transfer or rent your Personal Data and other personal information to third parties and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. We store and process your Personal Data and other personal information on systems that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Personal Data and other personal information being transferred or used in this way, please do not access or use this Website.

Under no circumstances, we rent, trade, transfer or share your Personal Data and other personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your Personal Data and other personal information in case of any requirement from judicial or quasi-judicial authorities requesting for its disclosure.

We are continuously implementing and updating administrative, technical, and physical security measures to help protect Personal Data against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect Personal Data are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Janya account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.

Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. By continuing to access the Janya Website you acknowledge that you are aware of such risk and agree that Janya will not be responsible for the same.

Keeping Your Personal Data Secure

We have appropriate security measures to prevent your Personal Data and other personal information from being accidentally lost or used or accessed unlawfully. Processing your Personal Data and other personal information will be done only in an authorised manner and subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you about any applicable regulator of a suspected data security breach where we are legally required to do so.

Notwithstanding anything contained anywhere in this Privacy Policy; we cannot assure absolute security to your Personal Data and other personal information  and by entering into the Terms and Conditions or by logging into our Website, you explicitly agree not to hold us liable or responsible for any data breach.


We transfer cookies, which are small files containing a string of character, to your IP address, giving the browser distinct identification, in order to keep track of the user’s preferences. Furthermore, these files also help in logging-in faster and they act as a mechanism to determine user trends. The data thus retrieved from the user’s IP address, enables us to enhance our offers, including but not limited to more content in areas of greater interest to a majority of users. Our Website uses “cookies” to identify the areas of our Website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the content that you see on our Website. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our Website correctly or at all. We never place personally identifiable information in cookies.

You may use the Services in collaboration/connection with any other platform and the control, management and functioning of the said platform is not under our control. These platforms / websites may have their own policies regarding privacy and processing of your personal data. We have no control of or responsibility for such websites and your accessing and sharing your personal data or any other information with such platforms/websites shall be at your own risk. These platforms/websites are not subject to this present Privacy Policy. You should check the privacy policies, if any, of those individual platforms/websites to see how the operators of those third-party platforms/websites will utilize your personal data. In addition, the websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.


It is open for you to customize our usage of your Personal Data and other personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.

If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you would receive or change your communication preferences or indicate your communication preferences. You can also reach us via chat, WhatsApp, call or email to block or opt out of receiving promotional communication to you. Keep in mind, we do not sell or rent your Personal Data and other personal information to third parties for their marketing purposes without your explicit consent.

Ownership of rights

Janya respects copyright and other intellectual property laws and expects its users to do the same. The ownership of copyright or other intellectual property rights in and to the Website and/or Platform, Service, Janya Content and the underlying technology of the Service of Janya and that of User Content is more particularly described in the Terms and Conditions. You are therefore instructed to read the Terms and Conditions thoroughly before accepting the Terms and Conditions and the Privacy Policy.

Janya may, in its sole discretion, remove or block User Content (as defined in Terms and Conditions) and suspend your account in response to complaints or notices received by it from rights holders or any third party submitted pursuant to the Digital Millennium Copyright Act (DMCA) or similar laws or regulations in any other country, as a result of any claim of infringement or violation of a third party’s rights, in case of any attempted or actual circumvention of protection measures implemented to protect the content (including User Content) and/or in the event of any other breach of your representations, warranties or covenants hereunder.  Janya will provide you with written notice of any such complaints or notices.  The Parties shall cooperate in good faith to attempt to remedy the cause of suspension, removal or blockage of User Content in order to reactivate the Services as promptly as possible.

If you come across any abuse or violation of these terms, please report to


By submitting data to us or our agent or using the Website, you consent to our use of your Personal Data in the manner set out in this Privacy Policy. Notwithstanding anything to the contrary contained herein or elsewhere, you and the owner of the content hereby expressly gives consent to Janya that Janya has the right to disclose and/or advertise to the public, solely at its discretion, that you and/or the owner of the content have used Janya’s Services successfully.

Janya Legal

Consent to this policy

The Terms and Conditions is incorporated herein by reference in its entirety.

How Janya responds to do not track signals:

We may partner with third-party service providers to serve ads regarding goods or services that may be of interest to you when you access and use the Website and third partyplatform. Some of the ads on this Website or on third party platform may be personalized, meaning that they are intended to be relevant to you based on what we or third-party service providers serving the ad know about you or your computer’s browsing activity on both the Website and third-party platform. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags).

The Network Advertising Initiative offers useful information about internet advertising companies, including information about how to opt-out of interest-based advertising by their members. See for general information about the NAI and for the opt-out page. You may also visit to learn about interest-based advertising and how to opt-out from ads served by some or all participating companies.

These opt-out mechanisms rely on cookies to remember your choices. If you delete your cookies, use another computer or device, or change browsers, you will need to repeat this process. In addition, opting out of interest-based ads will not opt you out of all ads, but rather only those ads that are personalized to your interests.

General modification

We may at any time modify the Terms and Conditions and/or Privacy Policy of our Website without any prior notification to you. In case you wish to terminate your account due to a modification to the Terms and Conditions or the Privacy Policy, you may do so by sending an email to us at However, if you continue to use the Services and Website you shall be deemed to have agreed to accept and abide by the modified Terms and Conditions or Privacy Policy of this Website.

Privileged/Exclusive service

By having a Janya account, you have explicitly given consent for us to capture images (followed by analysis), camera/mic permissions to make video calls and record the same. Janya will not share any such captured images or recordings of video calls, if any, with any third parties and without your consent. Any such collection shall be used for internal purposes only.

Janya may disclose information

  1. as required by law, such as to comply with a subpoena, or similar legal process;
  2. to enforce applicable Terms and Conditions including investigation of potential violations thereof;
  3. when we believe in good faith that the disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a governmental or judicial request;
  4. with our Service Providers who work on our behalf and do not have an independent use of the information we disclose to them and have agreed to and adhered to the rules set forth in this Privacy Policy;
  5. to protect against imminent harm to the rights, property or safety of the Website or our users or the public as required or permitted by law;
  6. with third party Service Providers in order to personalize the Website/Services for a better user experience and to perform behavioural analysis;

Governing law and jurisdiction

In the event of any dispute arising between the parties with respect of this Privacy Policy, the same shall be referred to the sole arbitrator and the arbitration shall be conducted in accordance with arbitration rules set out by American Arbitration Association as amended time to time. The language of arbitration proceeding shall be English. The seat and place of arbitration shall be Atlanta, State of Georgia and the decision of the arbitrator shall be final and binding on both parties herein.

This Privacy Policy shall be subject to the exclusive jurisdiction of courts in Atlanta, State of Georgia and shall be governed by the laws of USA.

Change in control

In the event that Janya is acquired by or merged with a third-party entity, Janya, subject to applicable law, reserves the right, in any of these circumstances, to transfer or assign the information collected from the Users as part of such merger, acquisition, sale, or other change of control. In the event of bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, Janya may have to share/transfer your Personal Data with the other party. In this scenario, we may not be able to control how the Personal Data is treated, transferred, or used.